Reference

How musang23 Handles Your Personal Information

When you open an account with us, you share information we take seriously — your name, contact details, and the e-wallet connections you use for DANA, OVO, and GoPay deposits.

Account data kept secureE-wallet details protectedYour access rights explainedClear data retention termsContact us to request changes

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DATA HANDLING PRACTICE

How We Protect and Manage Your Data

Security is not an afterthought here. Every piece of account data — from your GoPay wallet number to your login history — is handled under the same protection layer. Here is what that looks like in practice across four areas that matter most to you.

Account Security Your login is protected by OTP verification sent to your registered phone number. Any change to your e-wallet details — DANA, OVO, or GoPay — triggers a re-verification step before it saves.

Cookie Use We use session cookies to keep you logged in and preference cookies to remember your lobby view. We do not use third-party advertising cookies that track you across other sites.

Data Retention Active account data is retained while your account is open. If you close your account, we hold your records for the period our compliance obligations require, then delete them on schedule.

Requesting Changes You can correct, access, or request deletion of your personal data at any time. Submit your request via Account Settings or email — we aim to respond within the period required under applicable Indonesian data handling norms.

What We Collect and Why It Matters

musang23 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register, we collect the details you enter — full name, email address, phone number, and the account wallet you connect, whether that is DANA, OVO, or GoPay. We also log technical data: device type, IP address, browser version, and session activity on the lobby

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pages you visit. This data has a clear purpose. It lets us verify your account identity, process your deposit and withdrawal requests, and flag unusual activity that may signal an unauthorised login. We do not sell your personal data to third parties for marketing. We share
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it only where our payment processors require it to complete a DANA, OVO, or GoPay transaction, or where applicable law in Indonesia requires disclosure. If you are accessing the platform from outside a supported region, availability depends on local law and eligible regions only. We retain
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your account data for as long as your account remains active, and for a further period as required by our internal compliance obligations. You can ask us to delete or correct your data at any time by contacting our support team — the steps are in
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the Contact section of this page.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Have a question about your stored data, a correction request, or a concern about how your DANA or OVO details were used? We have three ways to get through to the team handling privacy matters. You do not need to raise a general support ticket — these channels route directly to the right person.

Questions About Your Privacy on musang23

These are the questions we hear most often about data, account security, and your rights. If your question is not here, reach out via live chat or Account Settings.

We collect your name, email, phone number, and the e-wallet you connect — DANA, OVO, or GoPay. We also log your device type, IP address, and session activity to verify your identity and process payments.

We only share data with payment processors needed to complete your DANA, OVO, or GoPay transactions, or where applicable law requires it. We do not sell your data to marketing companies.

Log in, go to Account Settings, then select Privacy and Data. You can download a summary there. Alternatively, send a written request via email to the address listed in that same settings page.

Yes. Submit a deletion request through Account Settings or by emailing our support team. We will process it in line with our retention obligations and confirm once it is done.

Your DANA, OVO, and GoPay details are stored under SSL encryption. Any change to linked wallet details requires OTP re-verification on your registered phone number before the update takes effect.

We use session and preference cookies only — no cross-site ad tracking. You can manage cookie preferences through your browser settings, though turning off session cookies may affect your login experience.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How musang23 Handles Your Personal Information

How We Protect and Manage Your Data

Reach Us About Your Privacy Rights

Questions About Your Privacy on musang23

01 What personal data does musang23 collect when I register?

02 Does musang23 share my data with third parties?

03 How can I see the data musang23 holds about me?

04 Can I ask musang23 to delete my personal data?

05 How does musang23 protect my e-wallet information?

06 Does musang23 use cookies, and can I turn them off?

Privacy Policy

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